Privacy Policy

Introduction

In this privacy policy, any reference to we, us, our and World Wide Group refers to World Wide Group Ltd.

World Wide Group Ltd is a company registered in England and Wales (company number 02431831) with its registered office at 7 Madison Court, George Mann Road, Leeds, LS10 1DX.

We are a global creative production and events agency with over 90 years of experience. Your personal information is very important to us. This privacy policy explains how we collect, use, and protect the personal information of people who visit our website, submit enquiries, or engage with our services.

We collect, process, and retain personal information in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Information Do We Collect About You?

We may collect the following personal information when you interact with our website or contact us:

Your name, job title, and company name
Your email address and telephone number
Your IP address and browser information
Information you provide when submitting an enquiry or contact form
Information you provide when downloading a resource or signing up to receive communications from us

We collect this information directly from you when you complete a form on our website, contact us by email or telephone, or engage with us at events or through our marketing channels.

We also collect data automatically when you visit our website, including pages visited, time spent on the site, and referring URLs. This is collected via analytics tools and cookies. Please see our Cookies Policy for more detail.

How Do We Use This Information?

We use the personal information we collect to:

Respond to your enquiry and provide the information or services you have requested
Manage our relationship with you as a client, prospect, or contact
Send you relevant marketing communications where you have given your consent or where we have a legitimate interest in doing so
Improve our website and understand how visitors use it
Meet our legal and regulatory obligations

We use HubSpot to manage contact form submissions, visitor tracking, and marketing communications. Information submitted through our website may be stored and processed within HubSpot. We will never sell your personal data to third parties.

We rely on the following legal bases to process your personal information:

Contract: where processing is necessary to fulfil a contract with you or take steps at your request before entering into one
Legitimate interests: where processing is necessary for our legitimate business interests, such as managing client relationships and developing our services, and those interests are not overridden by your rights
Consent: where you have given us clear consent to process your information for a specific purpose, such as receiving marketing emails
Legal obligation: where processing is necessary to comply with a legal or regulatory obligation

Who Do We Share Your Information With?

We may share your personal information with:

Our internal teams involved in delivering services to you
Third-party technology providers who support our operations, including HubSpot (CRM and marketing automation) and our website platform
Professional advisers such as lawyers and accountants where necessary
Regulatory or law enforcement authorities where required by law

When we use third-party service providers, we share only the information necessary for them to perform their function. We do not authorise them to use your information for any other purpose.

Data Storage and Retention

We store personal data securely and do not retain it for longer than is necessary for the purpose for which it was collected.

In general, we keep enquiry and contact data for a period of up to 6 years from the date of last contact, unless a longer retention period is required by law or a contractual obligation. Where we hold data on the basis of your consent, we will retain it until you withdraw that consent.

International Data Transfers

Some of our third-party service providers operate outside the United Kingdom. Where we transfer your personal data outside the UK, we take all steps necessary to ensure it is treated securely and in accordance with applicable data protection law, including putting in place appropriate safeguards such as standard contractual clauses.

Your Rights

Under UK data protection law, you have the following rights in relation to your personal information:

The right to be informed about how we use your data
The right to access the personal data we hold about you
The right to rectification if your data is inaccurate or incomplete
The right to erasure (the right to be forgotten)
The right to restrict processing of your data
The right to data portability
The right to object to processing based on legitimate interests or for direct marketing
Rights in relation to automated decision-making and profiling

To exercise any of these rights, please contact us at hello@worldwidegroup.global with the subject line Privacy Policy Information. There is no charge for handling such a request. If we are unable to comply, we will explain why.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe we have not handled your personal information in accordance with applicable law.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and we encourage you to read their privacy policies before providing any personal information.

Changes to This Privacy Policy

We review this privacy policy regularly and may update it from time to time. Any changes will be posted on this page. This policy was last updated in May 2026.

How to Contact Us

If you have any questions about this privacy policy or the information we hold about you, please contact us:

World Wide Group Ltd

7 Madison Court, George Mann Road, Leeds, LS10 1DX

hello@worldwidegroup.global